RREV Ltd Privacy Policy
Privacy Policy
Introduction
RREV Ltd is committed to protecting and respecting your privacy. This policy outlines our practices regarding the collection, use, and protection of your information.
What Information We Collect
We collect personal information from you when you fill out our contact form. This information includes your name, address, email, phone number, and any photos you choose to provide to help explain the work you need carried out.
How We Collect Information
We collect this information directly from you via the contact form on our website.
Why We Collect Information
We collect this information to provide our services, respond to your inquiries, and assess the best installation options for your needs.
How We Use Information
We use the information we collect to deliver our services, improve our services, and support our customers. We may also use your information to keep you updated on our latest product announcements and upcoming events.
Information Sharing and Disclosure
We share your information with Tradify, a job management application, to help us manage and enhance our customer data. Tradify may use your information to improve their products and services, provide customer support, and fulfill legal obligations.
We also share necessary customer information with NICEIC to create electrical installation certificates, which are passed to local building control to satisfy legal requirements of building regulations. Additionally, we may need to contact and pass customer information to UK Power Networks and the Distribution Network Operator for service provision and regulatory purposes.
For more information on how these organisations handle your data, please refer to their respective privacy policies.
Data Protection and Security Measures
We take precautions to safeguard your personal information against loss, theft, misuse, as well as unauthorised access, disclosure, alteration, and destruction.
User Rights
Under the Data Protection Act 2018, you have the right to be informed about how your data is being used, access your personal data, have incorrect data updated, have data erased, stop or restrict the processing of your data, and data portability. You also have rights when we are using your personal data for automated decision-making processes or profiling.
Policy Updates
We will notify you of any changes to our privacy policy by posting the new privacy policy on our website.
Contact Information
If you have any questions or concerns about our privacy policy, please contact us at info@rrev.uk
